Alan Mariotti

Alan Mariotti – Resume

Alan R. Mariotti

World Wide Web

 

alanmariotti@att.net

 347-756-6297

 Ford Models

Vice President, Enterprise Information Technology, Process, and Security

 

 

Tommy Hilfiger

Vice President IT Operations

Strategic IT Security/Infrastructure Planning – Metric-Centered Results – Information Risk Management

 Senior Level IT executive with a proven track record in creating and managing World-Class Information Technology. Experience with complex information technology and security implementations for major corporations and governments internationally.  Serve at highest levels of organizations to achieve compliance with Homeland security, FBI and Federal guidelines for protection of the infrastructure, internal and external customer data. Maintained a high ninetieth percentile in both infrastructure uptime and Customer Satisfaction since 1994. Certified Information Systems Security Professional (CISSP) and member of prestigious International Information Systems Security. Travel acceptable. 

MicroSoft Pinnacle Award 2006Smart Business Magazine’s Top 50 Companies, 2001CIO Magazine Premier Top 100 Industry Leadership Award, 2001Client Server Excellence Award, 1996 – Gubernatorial Commendation for community service, 2003  35 IT and business certifications from Novell, Compaq, among others 5 registered copyrights – 17 published articles

Professional Experience

SKOMAX INCORPORATED,                           2003-Present

 

President (consulting services)

Provide consulting services to wide variety of clients in IT, Information Security and Business Process Re-Engineering.  Serve companies such as  Alaska Railways, Maryland College Institute of Art, and Data-Max Corporation.·      For a retail company, performed CISP compliance audit, revealing 10 infractions of federal and state guidelines and preventing the potential for up to $5 million in fines.·      For a fashion company, instituted full set of business processes and organized sales team for effective use of time.  Reduced sales force head count and increased sales by 20%.

TOMMY HILFIGER,

 

Dayton, New Jersey                     2004 – 2006  International retail clothing stores with revenues of $2 billion.

Vice President, Information Security and Customer Service, 2004-2006

Introduced world class IT and security measures for first time into $2 billion organization, creating a secure global remote communications infrastructure in 6 months and realizing immediate ROI through development of a  work from home program that reduced need for high cost T-lines, used centralized database, and gave access to desktop, worldwide.  Used focused training techniques to upgrade IT talent, moving staff from 0 to 75 industry certified personnel in 1 year.·      Determine policy and implement IT and security strategy for supply chain, design, manufacturing, merchandising, allocation and network of 135 stores, worldwide. Manage 40 direct reports in 4 locations.·      Trained 70 IT employees on advanced technical, security and process, increasing productivity 200%+ in 12 months and reducing need for increased staffing through extending global remote access across the enterprise and resulting in 40% ROI.·      Initiated and completed tactical IT security and legacy systems strategies that reduced cyber risk insurance costs by 65%.  Used industry best practices and commercially retooled product currently used for Sarbanes-Oxley compliance and reduction in electronic hacking and theft.·      Implemented technology and security infrastructure to the enterprise architecture and the e-commerce site, Tommy.com, in record time of 3  months and generating new revenue in excess of $20 million during first season. ·      Increased customer satisfaction from 60% to 90% in 6 months using a  “solution center” metrics/processes to identify individual performance and evaluate customer service satisfaction. 

 

RAYTHEON COMPANY,

 

Lexington, Massachusetts                                      1999-2003$20 billion corporation in the defense, marine and aircraft industries.

Director of Internet E-Business, 2001-2003

 

General Manager/Program Manager, Boaters.com, 1999-2001·     

 As Director, developed and managed the Enterprise E-business Strategic Plan including business process re-engineering, software development and system integration.   Launched Raytheon Aircraft resale site, realizing $143 million in new revenue in 2 months.  Launched marine destination site for the $25 billion dollar market at 10% of the industry cost benchmark.·      As General Manager, led a cross-functional group, resolving complex relationship and change management issues at the enterprise level. Reported directly to CIO. Developed the award winning web business, Boaters.com that was one of the first to connect consumers to a world of boating retailers, earning $15M commission revenue in the first 12 months, 15% increase in hard product sales for Raytheon.

COLUMBIA ENERGY , Herndon, Virginia  1998-1999$4.5 billion business unit of Columbia Energy Group focusing on the deregulated energy sector.

Director of Operations and Technology, Corporate Headquarters

Optimized IT and staff operations in short 6-month timeframe, raising staff effectiveness by 70% and upgrading staff certifications.   Consolidated 150 web sites to one server farm, resulting in over $5 million savings.·      Implemented automated service center for internal and external clients and maintained a 98% customer satisfaction rating. Architected financial, sales force, and mass market systems, increasing performance by 1000%, on average.·      Participated in creating a new business entity to allow purchase of energy, business-to-business and business-to-consumer.

OTHER RELATED EXPERIENCE

ALLIED SIGNAL,  Dir. IT and Security – Automotive & AeroSpace  Groups                          1994-1998

 

ORANGE COUNTY PROPERTY APPRAISERS, Manager LAN Systems                                 1992-1994

 

MICROAGE,  Manager Support Development, Network Engineer, et. al                           1986-1994

Details and accomplishments for related experience, on request

Education / Certifications / Training

LASALLE UNIVERSITY, remote studies

Bachelor of Science in Business Administration, 1996 

SYSTEMS TECHNOLOGY UNIVERSITY, 

Associate of Science in Digital Logic and Computer Technology, 1986 

Specialized management training courses include:  Program Management, Sales and Marketing, Negotiations, Effective Presentation, TQM 

35 IT Certifications (listing on request)TQMSix SigmaProgram ManagementAffiliations 

InfraGard – FBI program for exchange of information about terrorism, intelligence, criminal, and security matters. International Information Systems Security Consortium (ISC)²^®  The Association of Network Service Professionals, Charter Member*****  Details of publications and copyrights, on request

Alan R. Mariotti  – 347-756-6297 –alanmariotti@att.net 
Vice President IT OperationsStrategic IT Security/Infrastructure Planning – Metric-Centered Results – Information Risk Management

Senior Level IT executive with a proven track record in creating and managing World-Class Information Technology. Experience with complex information technology and security implementations for major corporations and governments internationally.  Serve at highest levels of organizations to achieve compliance with Homeland security, FBI and Federal guidelines for protection of the infrastructure, internal and external customer data. Maintained a high ninetieth percentile in both infrastructure uptime and Customer Satisfaction since 1994. Certified Information Systems Security Professional (CISSP) and member of prestigious International Information Systems Security. Travel acceptable. MicroSoft Pinnacle Award 2006Smart Business Magazine’s Top 50 Companies, 2001CIO Magazine Premier Top 100 Industry Leadership Award, 2001Client Server Excellence Award, 1996 – Gubernatorial Commendation for community service, 2003  35 IT and business certifications from Novell, Compaq, among others 5 registered copyrights – 17 published articles

Professional Experience

SKOMAX INCORPORATED,North Attleboro, Massachusetts                    2003-Present President (consulting services)·      Provide consulting services to wide variety of clients in IT, Information Security and Business Process Re-Engineering.  Serve companies such as  Alaska Railways, Maryland College Institute of Art, and Data-Max Corporation.·      For a retail company, performed CISP compliance audit, revealing 10 infractions of federal and state guidelines and preventing the potential for up to $5 million in fines.·      For a fashion company, instituted full set of business processes and organized sales team for effective use of time.  Reduced sales force head count and increased sales by 20%.

TOMMY HILFIGER, Dayton, New Jersey                                                                             2004 – 2006 International retail clothing stores with revenues of $2 billion.Vice President, Information Security and Customer Service, 2004-2006Introduced world class IT and security measures for first time into $2 billion organization, creating a secure global remote communications infrastructure in 6 months and realizing immediate ROI through development of a  work from home program that reduced need for high cost T-lines, used centralized database, and gave access to desktop, worldwide.  Used focused training techniques to upgrade IT talent, moving staff from 0 to 75 industry certified personnel in 1 year.·      Determine policy and implement IT and security strategy for supply chain, design, manufacturing, merchandising, allocation and network of 135 stores, worldwide. Manage 40 direct reports in 4 locations.·      Trained 70 IT employees on advanced technical, security and process, increasing productivity 200%+ in 12 months and reducing need for increased staffing through extending global remote access across the enterprise and resulting in 40% ROI.·      Initiated and completed tactical IT security and legacy systems strategies that reduced cyber risk insurance costs by 65%.  Used industry best practices and commercially retooled product currently used for Sarbanes-Oxley compliance and reduction in electronic hacking and theft.·      Implemented technology and security infrastructure to the enterprise architecture and the e-commerce site, Tommy.com, in record time of 3  months and generating new revenue in excess of $20 million during first season. ·      Increased customer satisfaction from 60% to 90% in 6 months using a  “solution center” metrics/processes to identify individual performance and evaluate customer service satisfaction. 

RAYTHEON COMPANY, Lexington, Massachusetts 1999-2003 $20 billion corporation in the defense, marine and aircraft industries.Director of Internet E-Business, 2001-2003General Manager/Program Manager, Boaters.com, 1999-2001·      As Director, developed and managed the Enterprise E-business Strategic Plan including business process re-engineering, software development and system integration.   Launched Raytheon Aircraft resale site, realizing $143 million in new revenue in 2 months.  Launched marine destination site for the $25 billion dollar market at 10% of the industry cost benchmark. ·      As General Manager, led a cross-functional group, resolving complex relationship and change management issues at the enterprise level. Reported directly to CIO. ·      Developed the award winning web business, Boaters.com that was one of the first to connect consumers to a world of boating retailers, earning $15M commission revenue in the first 12 months, 15% increase in hard product sales for Raytheon.

COLUMBIA ENERGY , City, State                                                  1998-1999$4.5 billion business unit of Columbia Energy Group focusing on the deregulated energy sector. Director of Operations and Technology, Corporate Headquarters·      Optimized IT and staff operations in short 6-month timeframe, raising staff effectiveness by 70% and upgrading staff certifications.   Consolidated 150 web sites to one server farm, resulting in over $5 million savings.·      Implemented automated service center for internal and external clients and maintained a 98% customer satisfaction rating. Architected financial, sales force, and mass market systems, increasing performance by 1000%, on average.·      Participated in creating a new business entity to allow purchase of energy, business-to-business and business-to-consumer.

OTHER RELATED EXPERIENCEALLIED SIGNAL,  Dir. IT and Security – Automotive & AeroSpace  Groups                          1994-1998ORANGECOUNTY PROPERTY APPRAISERS, Manager LAN Systems                                 1992-1994MICROAGE,  Manager Support Development, Network Engineer, et. al                                1986-1994Details and accomplishments for related experience, on request Education / Certifications / TrainingLASALLEUNIVERSITY, remote studies Bachelor of Science in Business Administration, 1996  SYSTEMSTECHNOLOGYUNIVERSITY,  Altamonte springs, FloridaAssociate of Science in Digital Logic and Computer Technology, 1986 Specialized management training courses include:  Program Management, Sales and Marketing, Negotiations, Effective Presentation, TQM  35 IT Certifications (listing on request)TQMSix SigmaProgram ManagementAffiliations InfraGard – FBI program for exchange of information about terrorism, intelligence, criminal, and security matters. International Information Systems Security Consortium (ISC)²^®  The Association of Network Service Professionals, Charter Member*****  Details of publications and copyrights, on

request

Key Responsibilities and Applicant’s Qualifications:                       Provide strategic and tactical direction to MIS initiatives and be responsible for evaluation, implementation and support of technology solutions 

One of my key strengths is assuring quality and functionality through strong process management, utilizing Six Sigma techniques. A clear understanding of the existing business is the crucial component to mapping the appropriate technology path, and one of the first tasks I execute when coming into a new organization is to develop a thorough understanding of the organization’s operations, procedures, and needs. Operational excellence, customer intimacy, and product leadership are cornerstones of strategic planning: these are all areas I’ve studied, addressed and improved at each organization of which I’ve been a part. ·     Assess & implement appropriate global, enterprise wide systems solutions for financial, human resource and customer relationship management functions 

Working exclusively in high level positions with Fortune 500 companies throughout my career has afforded me the opportunity to observe and learn a multitude of approaches to assessing a company’s needs, and applying ideal technologies in any environment with the proper governance for ongoing growth and maintenance.   ·                    

Develop a world class MIS organization capable of supporting a global remit

 Prior to my employment at AlliedSignal (now Honeywell) I developed expert technology troubleshooting and implementation skills. At AlliedSignal, I was introduced to the process of Total Quality. Using a combination of my technological skills and my knowledge of Total Quality, I have created World-class IT organizations at each company at which I have been involved in Information Technology Management. I have earned national acclaim, including mention in widely read IT trade magazines, and three Smithsonian award nominations, for my innovative, industry-leading IT skills and achievements.  My experience has also involved integrating many areas and departments within organizations, such as software development, HR functions, customer service, financial, and training, to achieve global excellence. 

·                     Focus on improving the security, functionality and deliverability of Co business system infrastructure Upon receiving my government clearance in 1994 I have worked many classified and top secret projects involving data and secure computing for various branches of government while working with AlliedSignal and Raytheon. Carrying that knowledge forward I utilized and honed my security skills on many levels using a variety of advanced tools and approaches. I am a current member of Infragard, which is an FBI run security taskforce that makes realtime security threat, both cyber and homeland security based, available to it’s members. In order to be a member one must get the equivalence of an FBI confidential clearance. None of the secure networks that I designed and managed have had any penetrations. I have experience designing systems for optimal security, functionality and deliverability, equally weighing the importance of each leg of this “IT triad”, so that each is functioning at optimal levels in a symbiotic, complimentary manner. 

·                     Manage resources against prioritized MIS initiatives and create standards for network, hardware and software for all corporate functions including ERP, email, network and desktop applications I have led many initiatives to create homogenous networking environments while staying within predefined budgetary allowances, the largest consisting of 33,000 desktops. The net result was an “evergreen environment” with a cost savings of over 30 percent. ·                     Work closely with functional counterparts throughout the organization 

My twenty years of management experience encompass a unique mix of executive, line and staff assignments, each demonstrating an analytic approach to decision-making and positive business results. I consider relationship building to be paramount to an organization’s success.

·         Job Specifications:         Minimum of 15 years MIS related work experience6 years                  Technical Manager Micro-age2 years                  Systems Manager OCPA4 years                  Manager/

Director AlliedSignal (now Honeywell)

1 year                   

Director IT Columbia Energy4 years                 

Director Raytheon2 years                  VP IT Tommy Hilfiger 19 years total 

·                     Proven track record in delivering cost effective and on time enterprise system projects Please refer to the “demonstrated ability to lead corporate wide projects” item. 

·                     Experience with Oracle is strongly preferred  Each organization I have led has had large scale Oracle installations for a multitude of applications.  ·                    

Demonstrated ability to lead corporate wide projects

 Tommy Hilfiger (2.1 billion dollars in annual sales in the retail industry)·        

Delivered training to all IT employees on advanced technical, security, and SEI/CMM which increased productivity 200%+ in IT in 12 months

 ·         Completed tactical efforts in security and Legacy systems as defined and mutually agreed upon between Customer and IT.  Resulted in 65% reduction in cyber risk insurance costs.·        

Designed and rolled out Retail POS initiative across all Tommy Hilfiger stores nationwide in six months

 ·         Extended Global Remote access across enterprise resulting in 43% ROI, dramatic increase in productivity also resulted ·         Configured and delivered Axapta ERP implementation for retail/wholesale, on time and on budget 

·         Integrated and created infrastructure for e-Commerce (Tommy.com) in record time, generating new revenue in excess of $20M during its first season Raytheon (17 billion dollars in annual sales in the defense and commercial electronics industry)·                     Exostar.com – Wrote original business strategy for EverythingAircraft.com, renamed                 Exostar in March 2000.  Global Internet exchange for the aerospace and defense industry. Within just 130 days of its inception in March 2000, Exostar was facilitating trade among members of the global aerospace and defense community.  70,000 transactions per week. 

·                     RaytheonResale.com-Created this destination site to sell and service used aircraft.  $40M revenue in first two months, 300% increase in bookings in first year. ·                     Boaters.com-Created this award winning web business that was one of the first to

connect consumers to a world of boating retailers, earning $15M commission revenue in the first 12 months, 15% increase in hard product sales for Raytheon.

·                     RapidParts.com                -$4M net revenue in second operating quarter, moved out                 backorders, currently $100M annually.  ·                     ELMER-200% increase in performance based award revenue for general                 business development. Negotiated key partnerships and channel alliances nationally and internationally in support of the strategy.

Columbia Energy (6.7 billion dollar publicly held natural gas & electric company. Sold to NiSource 1999)

• Led initiative and succeeded in creating multi site real time trading business.  $100M revenue in first quarter of operation.
• Created relationship, developed and partnered with Home Depot in enterprise operations management software system.
• Introduced and deployed offshore software center for Columbia Energy in Bangalore, India.
• Created full-scale Internet presence for all 50 states (unique site and site content in each state) to market energy and related products tied into trading business.

AlliedSignal (Honeywell) ATSC (A $30 billion Aerospace, Automotive, Materials and consumer Products Company headquartered in

Morristown, NJ.   Aerospace a $6 billion segment of the business.)

• Created a new product (SWIM) to engineer software and software products that increased software production by 500% in multiple business units. This product received a Computerworld Smithsonian award and was licensed by Microsoft for its own internal use.
• Created a second new product that enabled rapid re-engineering of I/T in six business units, increasing product output and average of 400% and decreasing resource requirements by an average of 40%.  This product received a second Computerworld Smithsonian award and was sold commercially (see first bullet).
• Earned multiple copyrights and patents for Allied-Signal for proprietary software created that was a part of the businesses earning new-new revenue

AlliedSignal Automotive (A $30 billion Aerospace, Automotive, Materials and consumer Products Company headquartered in

Morristown, NJ.  Automotive a $4 billion segment.)

• Led implementation of first major online commerce site for Allied-Signal and Allied-Signal Automotive, (HighPerformance Driving.com) winning numerous industry awards and achieving new annual revenues of $200 million in auto parts and accessories sales in the first 18 months after launch.
• Re-Engineered I/T in three business units in France, Latin America, and North America, increasing product output and average of 300% and decreasing resource requirements by an average of 60%.
• Implemented SAP R3 in three divisions simultaneously, Nantes France, Rhode Island, and Torrance, CA.

Attracted and motivated essential employees into the business 

·                     Must have excellent project management skillsI am certified in project management  ·                     Proven ability in developing world class organizations 

In each of the IT Management positions I have held, I have worked closely with Internal Customers to assess needs, analyze optimal operations while staying within defined budgets, and have developed IT systems that exceed the requirements of all facets of the organization. Columbia Energy, AlliedSignal and Raytheon are known in their respective industries for having world class IT operations; I was directly involved in the development of IT Systems at all three of these companies. Working together with the individuals under my management, I strived to define what “world class” would mean within these organizations.  ·                     Experience with Sarbanes-Oxley and related impact on MIS  

Each organization I have led has been managed to audit, and SOP was designed to be in compliance with Sarbanes-Oxley on an ongoing basis. This approach normally encompassed all IT based Sarbanes issues automatically. The specific methodology was a mixture of Big Six IT audit material and SIE/CMM and IT security processes. Each Sarbanes audit would pass without issue. Leadership meetings were part of the 404 compliance process on a monthly basis. 

·                     Ability to perform payback analysis and calculate system ROI’s 

I consider Payback Analysis and System ROI calculation standard fare among each project I manage. I prefer to engage CFO partnering to approve the approach. GAAP formulas apply for Legacy and proven technologies, however, with emerging technology a hybrid approach is sometimes necessary. ·                     Strong communications and presentation skills

As I am fastidious in all aspects of my IT Organization Management, I find it as easy and enjoyable task to present my ideas, findin  and opinions to any group, internally or externally. Confidence in my abilities and thorough knowledge of my work allows for concise and clear interdepartmental communication.

 

Alan R. Mariotti

 508-463-8779  alanmariotti@att.net

 

Vice President IT Operations

Strategic IT Security/Infrastructure Planning – Metric-Centered Results – Information Risk Management

Senior Level IT executive with a proven track record in creating and managing World-Class Information Technology. Experience with complex information technology and security implementations for major corporations and governments internationally.  Serve at highest levels of organizations to achieve compliance with Homeland security, FBI and Federal guidelines for protection of the infrastructure, internal and external customer data. Maintained a high ninetieth percentile in both infrastructure uptime and Customer Satisfaction since 1994. Certified Information Systems Security Professional (CISSP) and member of prestigious International Information Systems Security. Travel acceptable. 

MicroSoft Pinnacle Award 2006Smart Business Magazine’s Top 50 Companies, 2001CIO Magazine Premier Top 100 Industry Leadership Award, 2001Client Server Excellence Award, 1996 – Gubernatorial Commendation for community service, 2003  35 IT and business certifications from Novell, Compaq, among others 5 registered copyrights – 17 published articles

Professional Experience

SKOMAX INCORPORATED,

North Attleboro, Massachusetts                                             2003-Present

President (consulting services)

·      Provide consulting services to wide variety of clients in IT, Information Security and Business Process Re-Engineering.  Serve companies such as  Alaska Railways, Maryland College Institute of Art, and Data-Max Corporation.·      For a retail company, performed CISP compliance audit, revealing 10 infractions of federal and state guidelines and preventing the potential for up to $5 million in fines.·      For a fashion company, instituted full set of business processes and organized sales team for effective use of time.  Reduced sales force head count and increased sales by 20%.TOMMY HILFIGER,

Dayton, New Jersey                                                                             2004 – 2006

International retail clothing stores with revenues of $2 billion.

Vice President, Information Security and Customer Service, 2004-2006

Introduced world class IT and security measures for first time into $2 billion organization, creating a secure global remote communications infrastructure in 6 months and realizing immediate ROI through development of a  work from home program that reduced need for high cost T-lines, used centralized database, and gave access to desktop, worldwide.  Used focused training techniques to upgrade IT talent, moving staff from 0 to 75 industry certified personnel in 1 year.·      Determine policy and implement IT and security strategy for supply chain, design, manufacturing, merchandising, allocation and network of 135 stores, worldwide. Manage 40 direct reports in 4 locations.·      Trained 70 IT employees on advanced technical, security and process, increasing productivity 200%+ in 12 months and reducing need for increased staffing through extending global remote access across the enterprise and resulting in 40% ROI.·      Initiated and completed tactical IT security and legacy systems strategies that reduced cyber risk insurance costs by 65%.  Used industry best practices and commercially retooled product currently used for Sarbanes-Oxley compliance and reduction in electronic hacking and theft.·      Implemented technology and security infrastructure to the enterprise architecture and the e-commerce site, Tommy.com, in record time of 3  months and generating new revenue in excess of $20 million during first season. ·      Increased customer satisfaction from 60% to 90% in 6 months using a  “solution center” metrics/processes to identify individual performance and evaluate customer service satisfaction. 
Alan R. Mariotti, Page 2

 
RAYTHEON COMPANY, Lexington, Massachusetts                                                               1999-2003$20 billion corporation in the defense, marine and aircraft industries.

Director of Internet E-Business, 2001-2003

General Manager/Program Manager, Boaters.com, 1999-2001·      As Director, developed and managed the

Enterprise E-business Strategic Plan including business process re-engineering, software development and system integration.   Launched Raytheon Aircraft resale site, realizing $143 million in new revenue in 2 months.  Launched marine destination site for the $25 billion dollar market at 10% of the industry cost benchmark.

·      As General Manager, led a cross-functional group, resolving complex relationship and change management issues at the enterprise level. Reported directly to CIO. ·      Developed the award winning web business, Boaters.com that was one of the first to connect consumers to a world of boating retailers, earning $15M commission revenue in the first 12 months, 15% increase in hard product sales for Raytheon.

COLUMBIA ENERGY , City, State                                                                                         1998-1999

$4.5 billion business unit of Columbia Energy Group focusing on the deregulated energy sector.

Director of Operations and Technology, Corporate Headquarters

·      Optimized IT and staff operations in short 6-month timeframe, raising staff effectiveness by 70% and upgrading staff certifications.   Consolidated 150 web sites to one server farm, resulting in over $5 million savings.·      Implemented automated service center for internal and external clients and maintained a 98% customer satisfaction rating. Architected financial, sales force, and mass market systems, increasing performance by 1000%, on average.·      Participated in creating a new business entity to allow purchase of energy, business-to-business and business-to-consumer.

OTHER RELATED EXPERIENCE

ALLIED SIGNAL,  Dir. IT and Security – Automotive & AeroSpace  Groups                          1994-1998

ORANGE

COUNTY PROPERTY APPRAISERS, Manager LAN Systems                                 1992-1994MICROAGE,  Manager Support Development, Network Engineer, et. al                                1986-1994Details and accomplishments for related experience, on request

Education / Certifications / Training

LASALLE

UNIVERSITY, remote studiesBachelor of Science in Business Administration, 1996 

SYSTEMS

TECHNOLOGY

UNIVERSITY, 

Altamonte springs, FloridaAssociate of Science in Digital Logic and Computer Technology, 1986 Specialized management training courses include:  Program Management, Sales and Marketing, Negotiations, Effective Presentation, TQM  35 IT Certifications (listing, on request)TQMSix SigmaAffiliations InfraGard – FBI program for exchange of information about terrorism, intelligence, criminal, and security matters. International Information Systems Security Consortium (ISC)²^®  The Association of Network Service Professionals, Charter Member*****  Details of publications and copyrights, on request